The Glow Concierge program for research agencies
Research agencies can deploy and use Glow as a solution on behalf of their clients across use cases ranging from product, brand, customer, marketing and employee related studies.
Agencies are set up on the Glow Concierge model to manage and control their portfolio of client projects in four stages.
Setup
Create a Glow account online for your client in 2 minutes and assign yourself as the Owner role.
Learn
Glow is easy to learn how to use. We’ll provide your team with full platform training in under 60 minutes.
Manage
Deliver research projects efficiently, transparently and interactively, making client relationships sticky.
Invoice
Receive invoices for your client accounts and add service fees to your clients separately.
Why Glow Concierge?
Client Engagement
Provide clients with access to projects through the project lifecycle, guiding them through delivery to support ownership of deliverables and more ‘wow’ through the sharing of dynamic ‘real-time’ results.
Project Efficiency
Save time building and executing projects with Glow. On average, Glow saves over 30% in project setup, review and stakeholder engagement, allowing you to focus on value add once the data lands.
Pricing Power
As a concierge you’ll receive invoices for data on your client accounts, meaning you can control what you bill your clients. This helps you demonstrate transparency and build pricing differentiation into your own service layer.
Data Accessibility
Your clients own the data that’s captured on their account. Glow makes your relationships stickier with interactive data your clients can access, share and download directly.
