Boredom kills data quality. In fact, respondent boredom is the single biggest issue that impacts the quality of survey data, way ahead of other concerns like question bias or fraudulent respondents.
That’s why we’ve spent years obsessing over our survey technology to ensure the survey experience is as enjoyable as possible for respondents. And it’s why we’re excited to introduce our latest feature, which is designed to keep respondents engaged and provide you with more accurate insights.
Matrix Drag & Drop

Our new Matrix Drag & Drop feature transforms traditional matrix questions into an interactive, engaging experience that keeps respondents interested from start to finish.
Matrix questions are one of our most popular question types and are extremely powerful because they allow respondents to select a choice for multiple statements. The use cases are numerous, but popular ones include assessing brands against positioning statements or identifying purchase behavior across a set of retailers.
What is Matrix Drag & Drop?
Matrix Drag & Drop is a new display type for matrix questions that allows respondents to interact with surveys in a fun, intuitive way. Instead of a Grid, Dropdown, or Carousel format, respondents can drag and drop (or click!) statements into choice buckets, making the survey process more dynamic and gamelike.

Key benefits of Matrix Drag & Drop
Enhanced Engagement
Matrix questions are super powerful, but they can often feel repetitive, causing respondents to lose interest. Glow’s new format keeps respondents engaged, ensuring they remain attentive and provide thoughtful answers throughout the survey.
Simplifies Survey Complexity
With Matrix Drag & Drop, complex prioritization tasks are straightforward. Respondents can visually see how they have answered other statements, allowing them to provide more thoughtful and informed answers.
Improved Data Quality
Engaged respondents are less likely to speed through questions, leading to higher-quality data. This means you get more reliable insights to make informed decisions.
User-Friendly Design
Matrix Drag & Drop is designed to be intuitive and easy to use. It’s compatible with both desktop and mobile devices, ensuring a seamless experience for all respondents.
Want to see the benefits for yourself? Experience the new Matrix Drag & Drop question format as a survey respondent here.
How to add Matrix Drag & Drop to your survey
Creating a Matrix: Drag & Drop question is easy.
Simply:
- Go to any survey.
- Add a Matrix question.
- Change the Display Type to Drag & Drop.
- Fill in your Question, Statements, and Choices text.
- Add Images for each statement (optional).
- Randomize your statements (optional).
- Click Save & Close.
- Go to Preview to view your Matrix: Drag & Drop question on desktop or mobile.
Take it for a test drive
Ready to make your surveys even more engaging and insightful?
Incorporate Matrix Drag & Drop into your next survey and experience the difference – simply log in to the platform now or speak to your Account Manager for a demonstration.
If you are not a Glow user yet, Book an Intro with our friendly team to see how Glow can help you capture quality data quickly.
Stay tuned for a big enhancement to our data analysis capabilities coming soon.

Manny Marasigan
Product Manager at Glow